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**Privacy Policy**

_Last Updated: 14/10/2024

At PROVERSE we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information. By using our services, you agree to the terms outlined in this policy.

### 1. **Information We Collect**

We collect information to improve our services and provide a better user experience. The types of information we collect include:

- **Personal Information**: This includes your name, email address, phone number, and other identifying information you provide when creating an account or contacting us.
- **Usage Information**: This includes information about how you interact with our website, services, and products (e.g., pages viewed, time spent on the platform, and clicks).
- **Device Information**: We collect information about the devices you use to access our services, including IP addresses, browser type, operating system, and device identifiers.
- **Cookies and Tracking Data**: We use cookies and similar tracking technologies to enhance your experience, gather analytics, and offer personalized content and advertising.

### 2. **How We Use Your Information**

We use the information we collect for the following purposes:

- **To Provide and Maintain Services**: Your data allows us to deliver and maintain our services, troubleshoot issues, and respond to customer support requests.
- **Personalization**: We use your information to offer personalized content, recommendations, and features tailored to your preferences.
- **Analytics and Service Improvement**: We analyze usage patterns and trends to improve our services and develop new features.
- **Marketing and Communications**: With your consent, we may use your contact information to send promotional materials, updates, or special offers.

### 3. **Data Sharing and Third-Party Disclosure**

We do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:

- **Service Providers**: We may share your information with third-party vendors who assist us in providing services, such as payment processors, hosting providers, and customer support.
- **Analytics and Marketing Partners**: We share usage data with analytics providers and advertising networks to help us improve our services and deliver targeted advertisements. We ensure that any third-party partners adhere to strict confidentiality and security obligations.
- **Legal Requirements**: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

### 4. **Your Choices and Control**

We offer various controls over your data, including:

- **Access and Correction**: You may request access to, correction, or deletion of your personal data by contacting us at [contact information].
- **Opting Out of Marketing**: You can opt out of receiving marketing communications at any time by following the unsubscribe link in the email or contacting us.
- **Cookies Management**: You can control cookies and tracking technologies through your browser settings or use our cookie management tool, where available.

### 5. **Data Security**

We take appropriate measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, access control, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

### 6. **Data Retention**

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You can request the deletion of your data by contacting us at partnerships@proverseagency.com 
### 7. **Children's Privacy**

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to remove the information.

### 8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

### 9. **Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

PROVERSE

partnerships@proverseagency.com

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This intermediate-level policy allows for moderate data collection and sharing but maintains transparency and provides users with control over their information, balancing both business needs and user privacy.

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